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Frequently Asked Questions

What kind of business is Research Chemist?

At Research Chemist our business is focused on supplying laboratory equipment and organic chemicals to research facilities, universities, scientific institutions and private researchers.

Our products are primarily focused for use by professional research laboratories, chemistry students and budding chemistry enthusiasts.

Where is Research Chemist based?

We are based in the UK.

What are the products used for at Research Chemist?

All of our products are only to be used as laboratory reagents, for scientific research and development and for GC/MS reference sampling.

All of our products sold are to be bought by persons over the age of 18 and are strictly not for human consumption or for any form of in vivo research or experimentation, clinical trials, or any unlawful purpose.

What payment methods does Research Chemist accept?

We currently accept the following forms of payment:

  • Bank Transfer

We may accept other forms of payment upon request.

What currencies does Research Chemist accept?

Overall prices are shown in GBP Sterling. But we do accept USD and Euros also.

You can choose which currency to view prices in by selecting the required currency from the currency selector on the menu to the left of the page.

You may check the exchange rate of your local currency using the convertor on http://ww.xe.com

 

 

Where does Research Chemist ship to?

 

Overall we will ship to most locations worldwide, we do not ship to USA, Australia, New Zealand, sanctioned countries

If you are unsure wether we can ship to your country do not hesitate to contact us.

How long does shipping take?

Our orders are usually dispatched same day as reciept of payment stock permitting.

Free Shipping

UK - 1 to 3 Working days

International - 3 to 7 Working days

UK Recorded

1 to 2 Working days

UK Next Day

Next Working day

International Recorded

2 to 5 Working days

Airsure and Free Express Shipping

2-3 Working days

We can arrange other types of shipping upon request.

 

What is the order process?

Our order process is as follows:

  1. Order placed, pending payment.
  2. Payment received, order packed and processed.
  3. Order dispatched, tracking information sent if applicable.

If payment is made by bank transfer the following process will occur:

 

  1. Order placed, pending payment.
  2. Customer makes transfer, Awaiting confirmation from bank of transfer and funds to clear.
  3. Payment received, order packed and processed.
  4. Order dispatched, tracking information sent if applicable.

Order status can be viewed under 'my account, orders'. Customers will receive an email when each time order status's change.

Please contact us if you have any questions.

Do you ship to USA?

Unfortunately we do not ship to USA.



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